You've got questions? We've probably got the answer

We are new here, but we have been a part of the Ottawa Wedding Community since 2019. so we can take a good guess as to what you're going to ask.

We are a family business & this family is full of anxious girlies who would want to know ALL the answers without having to make a phone call. Didn't answer your question?

CONTACT US

SIZE & PRICING

What is your price point?

Our Made in Canada base gowns range from $2500-$5500.

Since all of our gowns are manufactured in Canada, the sky is seriously the limit when it comes to customizations. Our "base gowns" are how the gowns are sampled, but we are fortunate enough to work with the most incredible designers to bring you the customizations of your dreams.

What sizes do you carry?

We believe every Bride & Nearlywed deserves the full experience of trying on their Pinterest-worthy dress, so we’ve gone the extra mile to stock two of EVERY gown, straight & plus size. Every gown you find on our page will be available in a straight size range (8-12) and a plus size range (18-24)

All our designers carry at least up until a size 24, but that wasn't good enough for us. We specifically chose designers that can domestically manufacture any size. We eat any additional cost because THERE IS NO PLUS SIZE TAX HERE AND THERE NEVER WILL BE.

Why do I have to pay for an appointment?

We totally get why you'd ask – but here's the honest truth: your appointment fee helps us create a thoughtful, low-pressure experience where you can actually enjoy finding your dress. No sales quotas. No crammed fitting rooms. Just you, your people, and a private space with a dedicated stylist who’s paid a fair, living wage to be fully focused on you. It’s about slowing down, making it special, and making sure everyone (you included!) feels valued.

Do you have shapewear or formalwear?

We do not BUT our sister shop just down the road (no literally, a 7 minute walk away) does. Visit NKIN at 883 Boyd Ave, by appointment only

Do you ever offer sales?

Honestly, we're too new to know the real answer, BUT if you are looking for budget friendly realness, visit our sister store down the street- NKIN 883 Boyd Avenue (by appointment only)

Why is there a tipping option?

TIPPING. IS. NEVER. MANDATORY. OR. EXPECTED

If you choose to buy gowns or accessories with us, we promise we are already crying tears of joy because YOU PICKED US <3

The tipping option is available at the payment terminal in this crazy cashless world in order to provide our clients the option to express the gratitude to their stylist.

100% OF THE TIPS GO TOWARD THE STYLIST YOU HELPED YOU AND YOUR CREW

APPOINTMENTS & TIMELINES

How do I book an appointment?

Our boutique is completely by appointment only! You can book here

What is the Founders Bridal Club?

The Founder’s Bridal Club isn’t open to everyone. It exists only for Always Brides who say yes at their first appointment, unlocking immediate front-of-the-line status and exclusive access to offerings never made public through any of our locations.

Read about all the perks about the founders club, here

Where are you located?

We are located at 1800 Carling Avenue, Unit B. This is a second floor location with no elevator and is therefore not a mobility accessible space.

We are diligently working with the city on making the space more physically accessible (ACCESSIBILITY GRANT GODS PLEASE COME THROUGH FOR US ) but until then please read about our commitment to accessibility here

When should I start shopping for a dress?

We're going to be SO real with you here.

If your question is "what's the perfect time?", 9 -12 months before your wedding!

If your wedding is 6-9 months away, still no stress. We will walk you through all available options.

If you are under 6 months from your wedding, give us a call prior to booking your appointment, BUT GUESS WHAT? We're still not stressed. Canadian gowns means manufacturing in Canada and we can get a rush gown to you ASAP.

What should I bring to my appointment?

Please bring up to six of your trusted guests along with nude seamless underwear, a claw clip/hair tie, a water bottle, and all the good energy!

What's the parking sitch?

We would never move into a location where you had to pay to park, OR LORD FORGIVE TRY TO PARALLEL PARK.
We have two lots behind our building, completely free to our clients. Just in case one of the many spots is not free, there is also free street parking.

What's included with my appointment?

All first look appointments include two hours in a private fitting room with a dedicated senior stylist who will guide you through trying on our luxury gowns.
All appointments include complimentary coffee, water + tea.
Want to add a little something special? You can order flowers, snacks, + other treats when booking your appointment.

Do you have champagne, snacks + other add ons?

SNACKS + ADD ONS

We offer a range of add ons to your appointment from savoury locally made charcuterie boards to themed sweet treats to fresh flowers for your crew. All upgrades must be made with at least 72 hours notice. They can be booked when booking your appointment.

Want to suprise the Bride or Nearlywed? Check out our add ons here

CHAMPAGNE

COMING SOON. WE HOPE. (AGO we love you sm plz approve our application, love youuuu)

Do you allow babies & children?

YES! They are welcome & do not count towards the guest count (under the age of 8).

If you are bringing little bebes we love a snuggle & are happy to be aunties, but we recommend bringing an extra set of hands to help you, so you can focus on the dress.

How many dresses can I try on?

Babe, there is no set amount! Those two hours are your time to do what you would like! Want to float in your fave for 120 minutes? Let us prance with you. Do you want to try on as many as humanly possible? LIKE SURE. Not reccomended, but we are here FOR YOU.

Can I take photos?

yes! & we love role playing "professional hype woman photographer" don't be shy to ask us to help you snap a few pictures

OUR GOWNS, PRODUCTS + SERVICES

Do you carry accessories?

Yes! We carry in stock jewelry which can be shopped online and in store. Our showroom hosts beautiful made to order veils and other accessories from a range of Canadian designer which are available to browse during your first look, second look, or meet the dress appointment

What products & services are included in the Founders Club?

Your perfect wedding dress is waiting for you through our doors. When you purchase THE ONE at your first appointment, you automatically become part of our Founders Club. You get exclusive products and services when you say yes, at your meet the dress appointment, and beyond.

Ready all about the perks here

What is this about customizable wedding gowns?

Read about how our gowns can all be customized, here

Do you carry shapewear, bridesmaid, or gifts?

We do not BUT our sister shop just down the road (no literally, a 7 minute walk away) does. Visit NKIN at 883 Boyd Ave, by appointment only

Is this actually all Canadian brands?

ELBOWS UP B*TCHES

Yes! All of our wedding gown designers are not only Canadian designers, but they are manufactured ethically in Canada as well.

Our accessories, little white dresses, veils + more are all Canadian designers and brands as well. Most produce in Canada, some may outsource partial manufacturing to ethical partners (please feel free to ask your consultant!)

Do you have *this specific dress?"

If you've had your eye on a gown from one of our participating designers and you just HAVE to try it on, PLEASE WE GET IT. SO DEEPLY.

Give us a call before booking your appointment, if we don't carry the dress, we will part the red sea and do our best to get a loaner from our incredible designer partners.

Do you offer in-house alterations?

YES (kinda!)

We work in 5 incredible seamstresses at our sister shop NKIN, just a 7 minute walk down the road.

Once you've said yes to your dress, you will be directed to our alterations booking manager to book you in for a timeslot.

So why do you need to visit our sister store? NKIN has 7 fitting rooms and can accommodate our alteration specialists

Alterations are not included with the purchase of your gown.

ABOUT US

What is the difference between Always & Never?

Never Knew I Needed is our sister shop which focuses on off-the-rack samples under $2000, while we are a made-to-order custom bridal shop!

Which you should visit depends on your timeline and budget (or both! We'd love to see you)

Do you have recommended wedding vendors?

But of course! Read all about our favourite local vendors here

What are your sister brands?

Our sister brands are NKIN, NKINmade, & Rev Abby ! All our companies are owned by Abby, but serve different markets in Ottawa.